As we work ‘no win, no pay’ we have a large stake in cases not only being won in the rent board (huslejenævnet) but also in housing court (boligretten). Due to this, we’ve spent the past three years building the tools and database necessary to win the case here.

You can read more about what we can do to help here: www.renthero.dk/housing-court

If you file a successful case within 12 months of moving in, you can get a back-payment of the excess rent you paid for the full period. If you have been there for more than 12 months, you’ll be able to get a back-payment from the date of your last rent increase. In some cases, you could be eligible for an excess rent rebate going back 36 months, but this is not a common scenario.

Email us at [email protected] to get feedback on your individual situation.

Typically a landlord is allowed to earn 5% more if the apartment is furnished. Meaning, if the legal rent rent without furniture is 10.000kr a month, then a furnished apartment should cost 10.500kr a month.

You are not alone in being concerned about this – almost everyone asks, and the answer is a definite No. Your landlord is not able to cancel your contract because you have a case against them. In almost all cases, expats have signed invalid rental agreements anyway, and as an existing tenant, you have your rights. Read more about Danish Rental Law relating to this issue in our quick guide here: https://renthero.dk/termination-of-lease

Yes, we can. You should only pay for repairs to damage to property beyond normal ‘wear and tear’, yet many landlords try to impose unnecessary and illegal charges on tenants to pay for renovations such as painting the whole apartment and sanding the floor. As part of our service, we can also help with these issues, which often amounts to a large saving.

First, we’ll assess your case by checking the details of your accommodation and looking over your lease. If you have a case for paying excessive rent, we’ll contact your landlord directly to try to settle it ourselves, but if your landlord won’t settle, we’ll take the case in front of a  ‘Huslejenævnet’ (house of tenants), who will make a judgement. Your landlord then has a choice to either abide by this verdict, or appeal it at the Housing Court. However, going to the Housing Court is rare in these cases, and usually the matter is settled after the initial verdict.

A typical case usually takes less than a month. However, if your landlord chooses not to settle, the case could take anything from 2-8 months depending on the municipality you’re living in. Fortunately, you will get paid retroactively from the day your case is sent to the courts, and the payment will land in your bank account when the verdict is completed.

A big part of Rent Hero’s ‘secret sauce’ is our access to more than 20,000 rental price data entries, which helps us to calculate a fair rate for a number of different properties. This data also makes it easy for us to make fair settlement offers and win court cases.

Yes, you are able to submit your case yourself. You will need to contact your local municipality to learn about your options and read about the types of cases you can submit to the ‘Huslejenævnet’ on their webpage. 

Please note: a verdict from the Huslejenævnet does not mean you’ll actually get the money or can take the claim to a civil court. We strongly encourage pursuing a legal settlement for the best result and getting insurance to cover your expenses if the case goes to the Housing Court (which we cover at Rent Hero).

If you need more guidance with this, we are happy to help. Just send us an email at [email protected].

You don’t have to be still living in the property to have a case. As long as you lived in your former home for less than 12 months (or 36 months if the property wasn’t renovated) you can make a case retroactively and get the excess amount you paid returned.

Not at all. The law entitles your landlord to at least 7% interest on their investment, which can be a very decent sum. In many cases, it will be much higher. Making (at least) 7% interest in the current economic circumstances is very good, as most banks offer a very low or even negative interest rate right now. Also note, that the real value is created in the increase in property value over time.

Yes, we are genuinely happy to help landlords work out a correct and fair rent to charge tenants living in their property, which will still provide them with a profit. Our goal is to make sure that everyone understands rental law in order to abide by and benefit from it. If you are a landlord, and unsure about the amount of rent you can or should charge for your apartment or house, feel free to reach out at [email protected] – we’ll give you free advice on the fair and legal amount.

Yes, it is 🙂  Our values revolve around helping people, and quick, straightforward legal advice should not always be placed behind a paywall. Do you have any questions regarding your lease or rental law? Feel free to reach out at [email protected]

As someone famous once said: “you don’t know what you don’t know.” These FAQs deal with the most common queries we get, but you may have a unique question that relates to your own individual situation. If you don’t see what you need to know here, write to [email protected] and we’ll give you an answer. And we’ll also add it to our FAQs for others to learn from too!